Privacy Policy

Last Updated: February 2026

Central Auto Body LLC (“Central Auto Body,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request an estimate, upload photos, communicate with us via phone or text, or otherwise interact with our services.

1. Information We Collect

A. Personal Information You Provide

We may collect personal information that you voluntarily provide, including but not limited to:

  • Full name

  • Phone number

  • Email address

  • Mailing address

  • Vehicle information (make, model, year, VIN if provided)

  • Insurance information (when applicable)

  • Photos or videos of vehicle damage

  • Messages, notes, or comments submitted through forms

  • Any information provided during calls, texts, or in-person visits

B. Online Estimates & Photo Uploads

When you request an online estimate or upload photos:

  • Images are used only to evaluate vehicle damage and prepare estimates

  • Photos may be stored securely for repair documentation and insurance coordination

  • Uploaded files are not sold or used for marketing without your explicit consent

C. Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and device information

  • Operating system

  • Pages visited and time spent on the site

  • Referring URLs

This data helps us analyze performance, improve usability, and maintain site security.

2. SMS / Text Message Communications

By providing your phone number, you consent to receive text messages from Central Auto Body LLC, which may include:

  • Appointment confirmations and reminders

  • Estimate and repair status updates

  • Service-related communications

Message frequency may vary.
Message and data rates may apply.

Opt-Out

You may opt out of SMS communications at any time by:

  • Replying “STOP” to any text message

  • Contacting us directly at (702) 476-9258

We do not send unsolicited marketing texts.

3. How We Use Your Information

We use your information to:

  • Provide repair estimates and collision repair services

  • Communicate regarding appointments, repairs, and insurance coordination

  • Respond to inquiries and customer service requests

  • Improve our website, services, and user experience

  • Maintain internal records and compliance

  • Detect fraud, security issues, or misuse

4. Cookies, Analytics & Advertising

Google Analytics

We use Google Analytics to understand how visitors interact with our website. Google Analytics collects information such as:

  • Pages visited

  • Time spent on pages

  • Device and browser data

This information is aggregated and anonymized.

You may opt out of Google Analytics tracking using the Google Analytics Opt-Out Browser Add-On.

Advertising & Remarketing

We may use third-party advertising platforms (such as Google Ads) to display ads based on:

  • Previous visits to our website

  • Search behavior related to collision repair services

These platforms may use cookies or similar technologies. You can manage ad preferences through:

  • Google Ad Settings

  • Your browser’s privacy settings

5. Sharing of Information

We do not sell personal information.

We may share information only with:

  • Insurance companies (at your request or authorization)

  • Service providers that assist with hosting, analytics, communication tools, or CRM systems

  • Legal authorities when required by law or to protect our rights

All third parties are required to protect your data and use it only for authorized purposes.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. While we strive to protect your data, no system can be guaranteed 100% secure.

7. California Consumer Privacy Rights (CCPA / CPRA)

Although Central Auto Body LLC is based in Nevada, we honor applicable California privacy rights.

California residents have the right to:

  • Know what personal information is collected

  • Request access to personal information

  • Request deletion of personal information (subject to legal exceptions)

  • Opt out of the sale or sharing of personal information

Central Auto Body LLC does not sell or share personal information.

To exercise your rights, contact us using the information below. We will verify your request before processing.

8. Nevada Privacy Rights

Nevada residents may opt out of the sale of personal information.
We do not sell personal information, as defined by Nevada law.

9. Third-Party Websites

Our website may include links to third-party websites such as:

  • Google Maps

  • Insurance provider portals

We are not responsible for the privacy practices of those sites.

10. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

11. Data Retention

We retain personal information only as long as necessary to:

  • Provide services

  • Maintain business records

  • Comply with legal and insurance requirements

Uploaded photos and estimates may be retained for documentation and compliance purposes.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

13. Contact Information

If you have questions about this Privacy Policy or your personal information, contact us at:

Central Auto Body LLC
4705 W Post Rd
Las Vegas, NV 89118
Phone: (702) 476-9258