Frequently Asked Questions

Do you work with my insurance company for collision repairs?

Yes, Central Auto Body works directly with all major insurance providers to streamline your claim. We are a preferred shop with over 300 different insurance carriers. Our Las Vegas team manages the coordination, photo submissions, and structural estimates required to ensure a smooth repair process.

Can you match the exact paint color for a minor bumper or dent repair?

Absolutely. For every dent repair, body panel restoration, or bumper fix, we utilize advanced computerized color-matching technology. This guarantees a seamless paint finish and a flawless blend with your vehicle's original factory painting.

Do you provide auto body repair services for commercial fleets?

Yes, we offer comprehensive fleet collision and repair services for local businesses in the Las Vegas area. Central Auto Body specializes in quick turnaround times on structural framework and refinishing for company cars, trucks, and vans to minimize your fleet's downtime.

My insurance company uses a third-party billing service for glass claims. Can you bill them?

Yes. Insurance companies frequently process auto glass and windshield claims through third-party billing networks (such as Lynx Services, Safelite Solutions, Harmon Solutions, etc.). Central Auto Body is fully set up to bill all of these networks directly.

Can my insurance company force me to use a specific repair shop?

No. By law, you have the absolute right to choose whichever licensed auto body and collision repair shop you trust to fix your vehicle.

Can my insurance company require non-factory (non-OEM) parts for windshield or body repairs?

Depending on your specific policy language, insurance companies may write estimates using aftermarket parts. This is exactly why it is important to work with the collision experts at Central Auto Body—we help you navigate the claims process to ensure your vehicle is repaired correctly and safely using manufacturer standards.

How long does a typical auto body repair take at your Las Vegas shop?

Repair times vary depending on the extent of the structural or cosmetic damage. On average, standard repairs take about 10 business days. We will provide you with a much more accurate timeline immediately following your vehicle's damage evaluation.

What does an OEM certified repair mean?

OEM stands for Original Equipment Manufacturer. When we perform an OEM-compliant repair, it means our certified technicians utilize parts made directly by your vehicle's manufacturer and follow exact factory specifications to restore your vehicle to its original structural integrity and safety standards.